Refund policy

The Liftoff Academy: Teen Pilot Course

Course purchases can be refunded in full within 14 days of purchase. Email info@theliftoffacademy.com with your order number and we'll process the refund to your original payment method. Course access ends when the refund is issued.

The Liftoff Academy Training Drone

Cancel any time before the drone ships for a full refund.

Dead on arrival: if the drone arrives damaged, or won't power on or pair with its controller, email us within 48 hours of delivery with a photo or short video and we'll replace it free.

Unused drones in the original packaging can be returned within 30 days of delivery for a refund of the drone price. Return shipping is not included.

Crash damage and normal wear from flying are not covered. Spare propellers are included in the box.

Questions? Email info@theliftoffacademy.com and we'll help.